Returns & Claims
Streamlined & hassle-free
return flows
Turn your return policy into a revenue driver, get notified on daily incoming returns, and gather insights into return reasons and product claims.
Streamlined & hassle-free
Return policy as a growth driver?
Returns have mainly been seen as a cost driver, however, having a well-defined return policy with an efficient process can boost sales and conversion rates.
Branded return portal.
Finally, stop advertising on your return portal supplier's behalf like "powered by..." and stop printing return questionnaires on paper.
With DELIVRIO give your customers a fully branded return portal - take control of the customer experience!
Build your return framework.
Use DELIVRIOs pre-build framework for claim causes, return causes, and return methods or customize it to your own liking. No matter what handle returns and claims with ease.
You can even charge for returns without the customer needs to use their creditcards - we just subtract it from their credit. Easy.
Informed warehouse.
In the past, figuring out how many returns will arrive at the warehouse was guesswork.
Get insights with reports or real-time dashboards to forecast how many returns you have to handle any given day.
Gather insights on returns and claims.
Remove gut feeling and collect data on every return and every claim. Stop spending too much time coordinating between teams. With DELIVRIO all data is transparent and enables efficient processes.